COMPANION · BY TEAM SIZE
By team
size.
Three playbooks for adopting IR 2.0 — small, medium, large. Same framework, different cadence.
Team size determines order, not destination. A 5-person SaaS startup and a 5,000-person bank both end up at Run — but the path looks very different in week one.
PLAYBOOK · 01
Small.
3 — 10 people. One security person, sometimes none.
StartThis week
- Write the One-Pager IR plan. Print it. Tape it above the on-call laptop.
- Document the 3 AM call tree with current contacts. Test it.
- Deploy the Big-3 controls — MFA on admin/remote, EDR everywhere, immutable backups.
- Run the cyber-insurance readiness self-assessment. Capture your baseline and gap list.
- Stay at Reversibility Score 1–2. Don't automate what you can't safely roll back.
- Pick one Top-10 Playbook. Run it once on a Friday.
PILLAR OWNERSFounder · CTO · MSP partner
PLAYBOOK · 02
Medium.
10 — 50 people. Dedicated SecOps, no formal IR program yet.
Crawl30 days
- Complete Crawl in 30 days — finish all six Small steps as a tracked milestone.
- Assign a named owner per pillar. Decision rights go on the org chart.
- Target 2–3 Packs per quarter. Schedule the next four.
- Run the first tabletop in week 6. Blameless post-mortem in week 7.
- Begin RS-3 experiments — semi-automated containment with human approval.
- Stand up the KPI dashboard. MTTD, MTTR, drill pass rate, evidence freshness.
PILLAR OWNERSCISO · SecOps lead · IT lead · People ops
PLAYBOOK · 03
Large.
50+ people. Existing IR program, multi-region, audited.
Walk≤ 6 months
- Form a named IR 2.0 program team. Charter, RACI, weekly steering.
- Run divisional pilots. Two business units in parallel beats one big-bang rollout.
- Deploy the Common Controls Backbone (CCB) immediately — collapse audit duplication.
- Map the full automation roadmap RS-2 → RS-5. Gate each step on rollback proof.
- Integrate with insurance & legal early. Track premium movement as a Run-tier external signal.
- Publish quarterly Field Reports back to the framework. Govern the Pack catalog you ship internally.
PILLAR OWNERSCISO · Resilience lead · Automation eng · L&D
CHECKLIST · WEEK 1
Starter Kit.
Seven actions a 3-person team can finish this week. Each maps to a Pack you can deepen later. None of them require new tooling.
- Download & customize the One-Pager IR template. Names, numbers, vendor escalation paths.STARTER PACK
- Document your 3 AM call tree with current contacts. Send a test page.STARTER PACK
- Verify Big-3 controls: MFA (admin/remote), EDR (everywhere), backups (immutable, tested restore).STARTER PACK
- Write your first Calm-Loop script — start with endpoint quarantine + identity revoke.PLAYBOOKS (v0.2)
- Create the evidence folder in your ticketing system. One folder per incident class.STARTER PACK
- Run the cyber-insurance readiness assessment. Capture the baseline score and the gap list.STARTER PACK
- Schedule a recurring 30-minute review. Same time every month. Standing agenda.STARTER PACK
| Team size | Crawl complete | Walk complete | Run target | Owner pattern |
|---|---|---|---|---|
| Small · 3–10 | 30 days | 6 months | 12–18 months | Founder + MSP. Lean on managed EDR + MDR. |
| Medium · 10–50 | 14 days | 3–6 months | 9–12 months | Named pillar owners. SecOps + IT + People split. |
| Large · 50+ | CCB-first, 14 days | ≤ 6 months | 9 months | Program team, divisional pilots, weekly steering. |